Rentroom Privacy Policy
Last updated: 22 October 2026
This policy explains how Rentroom handles personal information in the Rentroom Android app and on rentroom.in. For privacy questions or requests, contact rentroomhelp@gmail.com.
Information used by the app
- Account information: email address, password, account role, name and any phone number you choose to provide. Passwords are sent over HTTPS and stored by the service as password hashes, not readable passwords.
- Sign-in tokens: the app stores sign-in and refresh tokens using Android secure storage so that you can remain signed in. Logging out clears the app's saved tokens.
- Activity you request: searches and filters are sent to the service to return property results. Saved properties are associated with your account.
- Service and security records: requests may generate server logs containing information such as IP address, request time, requested route and error details, used to operate, troubleshoot and protect the service.
You can browse public listings without creating an account. Account features such as saved properties require sign-in, and some features require email verification. The app does not require access to your contacts, microphone or SMS.
Website features
Some app actions open rentroom.in in a browser, where you may need to sign in separately. If you use those features, we also process the information you supply in property listings, photos, contact details, location, messages, booking requests and reviews. Listing information and reviews intended for publication are visible to other users. Messages and booking details are shared with the people involved as needed to provide that feature.
Provide only information you want included in a listing. Photos and exact addresses can reveal personal information. Check the listing's location-privacy choices before publishing.
Why information is used and who receives it
We use information to create and secure accounts, verify email, deliver searches and saved properties, enable features you request, provide support and investigate misuse. Hosting, database, email and other technical service providers process information as needed to provide these services. The website may use map, messaging or payment providers when you choose the relevant feature; their own services and privacy notices also apply. We may disclose records when required to meet a legal obligation or resolve misuse or disputes.
Opening a website or contacting support by email also uses your browser or email provider. The app does not send its saved access token to the external browser. HTTPS protects network connections, but no storage or transfer method can guarantee complete security.
Retention and your choices
Account information is kept while your account is active and as needed to provide the service. Support requests, security logs and transaction or dispute records may need to be retained for the purpose for which they were collected or to meet legal obligations. We do not promise that deleting the app deletes your account or server records.
You can change available profile details, remove saved properties, log out, or request deletion of your account and associated personal data. Support will confirm your identity before processing deletion. Necessary records may be retained for legal, security, fraud-prevention or unresolved transaction/dispute reasons; support will explain any applicable retention when reviewing your request. Copies may remain in backups until the relevant backup cycle ends.
For questions, correction requests or privacy concerns, email rentroomhelp@gmail.com. We will update this page when this policy changes.